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  Citation Number 5
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TOPLAM KALİTE YÖNETİMİ UYGULAMALARI VE İŞLETME PERFORMANSI ARASINDAKİ İLİŞKİNİN ANALİZİ: TÜRK İMALAT ENDÜSTRİSİNDE BİR ALAN ARAŞTIRMASI
2006
Journal:  
Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
Author:  
Abstract:

This paper first examines the implementation level of Total Quality Management (TQM) in the firms operating in the Turkish manufacturing industry. Then the relationship between TQM and firm performance is analyzed. In this relationship the effects of contextual variables (such as firm’s business type, size, years of experience in TQM, and whether firm operates in domestic or international markets) are investigated. The main findings of the study are: TQM implementation level is high, TQM implementation level varies in accordance with firm’s business type and size, there is a significant relationship between TQM implementation and firm’s operation and financial performance, and contextual variables have no effect on the relationship between TQM and firm’s performance.

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Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi

Field :   Eğitim Bilimleri; Sosyal, Beşeri ve İdari Bilimler

Journal Type :   Uluslararası

Metrics
Article : 414
Cite : 425
2023 Impact : 0.082
Details
Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi