Özet:

Abstract The primary objective of this paper is to determine whether the present managers of Turkish tourism sector perform their jobs in accordance with their qualifications. For this purpose, questionnaires are distributed to managers and responses are evaluated. The secondary purpose of this study is to identify if employees in tourism industry has the required qualifications. Also, if the sector has low efficiency, reasons are investigated. This study uses the survey method. Questionnaires are distributed to 222 managers of tourism sector, who are mainly working in Istanbul and Izmir. 183 managers in accommodation enterprises, 22 managers in travel firms and 17 managers in food and beverage companies are interviewed face-to-face and questionnaire forms are filled. The survey includes 52 questions that collect information about managers and their organization. Questionnaire also tests if the managers are in a fitting position and they use their authority properly. Keywords: Tourism, management, employees, qualification, efficiency, evaluation, analysis

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