Özet:

abstract ena company shuld minimize the customer churn and make a well analysis thereof in order to prevent their existing customers from changing a competition company ın the telecommunication market one of the markets where a fierce competition is underway pushed more and more important to prevent the loss of customers and balance the customer loyalty especially due to the network number portfolioing applied in the market ıt is obvius that the loss appraisal method would not be considered by itself considering that the loss of customers creates a knockon effect due to the customer loss in order to the customer reason for the reason for the reason for the customer reason for this reason is due to the customer because of accession in the solution to the customer because of the customer satisfaction of the solution to the customer satisfaction of the customer because of the customer satisfaction of the solution to the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction of the customer satisfaction