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  Citation Number 10
 Views 73
 Downloands 20
Turist Rehberlerinin Tükenmişlik Düzeylerinin İşe Yabancılaşma Eğilimlerine Etkisi
2017
Journal:  
Seyahat ve Otel İşletmeciliği Dergisi
Author:  
Abstract:

Bu araştırmanın amacı turist rehberlerinin işe yabancılaşma eğilimlerine etki eden tükenmişlik boyutlarını analiz etmek ve değerlendirmektir. Tükenmişlik ile işe yabancılaşma etkileşimine dair ortaya konulan teorik çerçeve temel alınarak geliştirilen üç araştırma hipotezinin çözümlenmesi amacıyla, Nevşehir Rehberler Odasına (NERO) bağlı turist rehberleri üzerinde bir alan araştırması yapılmış ve veriler anket yardımıyla toplanmıştır. Yapılan analizler sonucunda, tükenmişliğin boyutlarından duygusal tükenme ve duyarsızlaşmanın turist rehberlerinin işe yabancılaşma eğilimlerini doğrusal yönde; kişisel başarı hissinin ise ters yönde etkilediği belirlenmiştir. Değişkenlere ilişkin genel ortalamalar göz önüne alındığında ise, turist rehberlerinin duygusal tükenme ve duyarsızlaşma düzeylerinin düşük olmasının ve kişisel başarı hislerinin yüksek olmasının,  işe yabancılaşma eğilimlerini azalttığı sonucu ortaya çıkmaktadır. 

Keywords:

the influence of foreignization trends of the levels of depletion of tourist guides
2017
Author:  
Abstract:

the purpose of this research is to analyze and evaluate the dimensions of subsidies that affect the foreignization trends of the tourist guides of the tourist guides to the business with the depletion of the discovery of the foreigner, based on the theoretical framework developed by the aim of solving the three research hypothesis, nevsehir guides were conducted a field research on nero-connected tourist guides and data were collected with the help of the survey, as a result of the fact that the emotional depletion and intention of the size of the accumulatedness of the tourist guides in the linear direction of personal success, and the fact that the negative effects of foreignization of the appearance of the overall levels and the potential of the difference in the potential of the potential of foreignization of the positive perception of the appearance of the appearance of the potential of the potential of the difference in the appearance of the potential of foreignization of foreignization of the positive perception of the potential of foreignization of the appearance of foreignization of the potential of the potential of the positive influence of the potential of the potential of the potential of foreignization of foreignization of foreignization of the appearance of the appearance of the appearance of the appearance of the appearance of the difference in the potential of the

Keywords:

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Seyahat ve Otel İşletmeciliği Dergisi
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