Abstract:

Governments are trying new systems to engage citizens and improve their trust. Electronic government (e-government) can reform public administrations by changing their organization, enhancing citizen services and information accessibility and reducing costs. The European Union because of its large population and cultural and linguistic diversity has recognized e-government utility with the eEurope 2005 Action Plan. The Internal Market Information is an e-government example. A sector of the European Union that could benefit from e-government is the environment (e.g. water resources). Applications to the Water Framework Directive are described that could help Member States meet the deadlines of the Directive.

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