Abstract:

In this study, it was aimed to put forward the presence and types of online e-Municipality services by analyzing the web sites of seven province and 21 district municipalities in the Western Black Sea Region. In order to determine the district municipalities, the address-based population registration system of 2010 was used and three most populated districts were chosen from each province. e-Municipality services stated on the web sites of the municipalities were coded as 0=Available or 1=Not Available on the assessment criteria form. According to the results, only three of the seven province municipalities in Western Black Sea Region provide e-Municipality services. According to the grading, in terms of the availability of online transactions among the seven municipalities which provide e-Municipality services, Municipality of Düzce takes the first place with 14 points and a 0.58 coefficient value and Municipality of Kastamonu is in the second place with 12 points and a 0.50 coefficient value.

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