Abstract:

The aim of this study is to identify the activities of metropolitan municipalities in Turkey in terms of monetary services and sequence them according to their performances. First, the monetary services activities of 14 metropolitan municipalities have been identified by a DEA (Data Envelopment Analysis) model that is related to three inputs and three outputs. DEA provides the performance improvement findings of decision-making units which are not efficient; however, any sequence for efficient decision making units cannot be attained via DEA. Therefore, the municipalities identified as efficient in terms of monetary services with DEA are sequenced with GRA (Grey Relation Analysis). In this way, the municipalities carrying out their monetary services efficiently could be sequenced among themselves. In addition, the efficient factors in the performances of the efficient municipalities could be identified with GRA. The results of applying DEA and GRA to the efficient municipalities (Gaziantep, Erzurum, Eskisehir, Antalya, Samsun, Adana, Ankara and Istanbul Metropolitan Municipalities) in terms of monetary services indicate that Istanbul Metropolitan Municipality has the highest performance and Ankara Metropolitan Municipality has the lowest performance

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