Abstract:

Today, when global competition is intensified, public relations practices have vital importance for hospitals as well as for all types of. However, there are many obstacles in the enterprises that shadow the functionality of public relations. One of them is a communication breakdown. In this regard, the analysis of public relations and the mobbing relationship is important. The purpose of this research is to analyze the perceptions of the staff of the hospital’s public relations unit about harassment. The study was conducted on a total of 37 participants. The data is obtained through the interview form and analyzed by content analysis. The results obtained from the analysis of the data are as follows: Most of those who perform public relations tasks in the hospitals where the study is carried out consist of untrained staff in this area.People's relations unit employees have the perception that they are exposed to external environmental harassment, such as CIMER and BIMER, as well as horizontal harassment.The participants, in the fight against harassment, receive support from their families and friends, seek help from the managers and seek legal means. The expectations of participants from the trade union are very low. Participants are ranked in the form of anti-mobbing recommendations, training, legal ways, state support and trade unions.

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