Abstract:

Artificial intelligence has been a popular topic in academic and social environments in recent times and its effects are also highlighted in the business world. Artificial intelligence technology is developing at an overwhelming pace and this situation brings with it benefits and challenges. The term “artificial intelligence” excites the business world, because it is a vital competitive tool, ‘new eye’ is artificial intelligence. In addition, the business world is cautious about artificial intelligence, as artificial intelligence also reveals new challenges. The purpose of this research is to study the general status of artificial intelligence acquisition in the business world. For this purpose, 14 research reports published by leading research organizations have been determined as sample and data-qualitative content analysis has been applied by a discovery pattern. As a result; four main categories have emerged: 1) Current state: the current state of artificial intelligence, 2) the future effects of artificial intelligence, 3) the obstacles and concerns faced in the business world in the process of transformation, and 4) the actions that must do. The findings of this research provide a general perspective based on research reports carried out worldwide and include the current situation of, the potential effects of artificial intelligence, the obstacles faced in the business world, concerns and a list of ‘what’s to do.

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