Özet:

The purpose of this research is to study the impact of service education that individuals who work in a public service institution receive with digital data security awareness and information readings. The study, conducted by the explicitly sequential mixed method, consisted of 37 women and 32 men, with 69 staff. 47 of the participants have previously received a service training on "Information and Digital Data Security" and 22 have not received. In this study, the data was collected with "Information Reading Scale" and "Digital Data Security Awareness Scale". Also, the opinions of the participants were gathered through semi-configured open end questions. The analysis of the data has been used by Pearson Correlation and MANOVA. The data obtained from open end questions has been analyzed. The results of the analysis showed that there was a positive and meaningful relationship between the participants’ information readiness and the awareness of digital data security. However, it has been found that the service training that participants receive has no significant impact on their digital data security awareness and information readiness. To investigate the possible causes of this finding, the participants were given detailed opinions on both the content of the service training they received and the method of giving. In accordance with these opinions, the participants have been given recommendations on different training contents and methods, such as providing online training, creating virtual worlds, group events on social networks and creating multi-party events.

Özet:

The aim of this research is to examine the effect of in-service training with digital data security awareness and information literacy of individuals working in a public service organization. The participants of this explanatory sequential mixed design study consisted of a total of 69 staff (37 female and 32 male). Forty seven of the participants had previously received an in-service training on “Information and Digital Data Security”, while 22 did not. In this study, data were collected by using “Information Literacy Scale” and “Digital Data Security Awareness Scale”. In addition, participants' opinions were collected through semi-structured open ended questions. Pearson Correlation and MANOVA were used for the data analysis. The data obtained from the open ended questions were analysed by using content analysis technique. The results of the study demonstrated a moderately positive and significant relationship between participants' information literacy and digital data security awareness. However, it was found that the in-service training did not have a significant effect on participants’ digital data security awareness and information literacy. In order to examine the possible reasons for this result, detailed views of the participants on both the content and the method of in-service training process were obtained. In line with these views, some suggestions were given about different educational contents and methods such as providing online in-service trainings rather than face-to-face trainings, creating virtual worlds, group activities on social networks and creating multimedia activities.

Anahtar Kelimeler: