Abstract:

Tourism is essentially a sector that produces "experience". Tourism is directly affected by the developments occurring in the market and around it. In recent years, the fields of innovation and new entrepreneurship in tourism are moving to those that are technologically intense. The main objective of this study is to demonstrate the impact of technology on innovation and entrepreneurship in tourist destinations through examples. The study points out that smart technologies have long affected the various subcomponents of the tourism industry. Destinations are transformed into a "smart destination" as a result of the technology and applications used in urban infrastructure. It is clear that the use of smart destination applications that improve the efficiency and quality of the experience will become widespread from day to day. Examples of events and the study of successful world examples have been the main methods in the current research, the study of the potential challenges faced in the technological transformation in tourism. The results of the study are expected to contribute to the improvement of the efficiency and quality of the experience in tourism, as well as to facilitate the lives of the local people in the destinations.

Abstract:

Tourism is a sector that fundamentally produces “experience”. Tourism is affected by advancement in the market and its environment. In recent years, innovation and new entrepreneurship in tourism are shifting to technology-intensive ones. The main aim of this study is to show the impact of technology on the areas of innovation and entrepreneurship in tourism destinations through examples. The study has shown that smart technologies have affected various tourism subcomponents for a long time. The destination has turned into “smart destination”, as a result of using technology and applications in city infrastructure. Smart destination applications are expected to extend in usage due to their increasing effect on productivity and experience quality. Investigating case studies and successful world examples have been the main method followed in the current research for examining challenges in technological transformation in tourism destinations. The results of the study are expected to support an increase in tourism productivity and experience quality by also paying sufficient attention to facilitating the daily life of local people.     

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