Türk Bankacılık Sektörü finansal göstergeler açısından büyümesini sürdürmektedir. Buna karşın son zamanlarda sektördeki personel sayısının azaldığı görülmektedir. Bu gelişmenin temelinde bankaların kapasite planlama faaliyetlerine ağırlık vermeleri ve atıl kapasiteleri tasfiye etmeleri yer almaktadır. Son zamanlarda artan önemi nedeni ile bankacılıkta kapasite planlamaya yönelik bu çalışma hazırlanmıştır. Söz konusu çalışma ile bankacılıkta kapasite planlamaya ilişkin kavramsal çerçevenin ortaya konması amaçlanmıştır. Ek olarak, bankaların kapasite planlama faaliyetlerinde dikkat etmesi gereken hususlar vurgulanmış ve şube operasyon faaliyetleri üzerine bir kapasite planlama örneğine yer verilmiştir. Ayrıca çalışma sonucunda, kapasite planlama faaliyetlerinin sağlıklı şekilde yürütülebilmesi ve bankaların bu faaliyetlerden fayda sağlayabilmeleri için bankalarda menfaat çatışması olmaksızın çalışacak merkezi kapasite planlaması bölümlerinin kurulması önerilmiştir. Türkiye’de bankacılıkta kapasite planlamaya yönelik çalışma bulunmadığından yapılan çalışma bu yönüyle öncü bir çalışma olma özelliği taşımaktadır.
The Turkish banking sector continues to grow in terms of financial indicators. Recently, the number of employees in the sector has decreased. The basis of this development is that the banks should focus on capacity planning activities and cleanse their capacity. Recently, this work has been prepared for capacity planning in banking due to increased importance. The aim of this study is to reveal the conceptual framework of capacity planning in banking. In addition, the facts that the banks should pay attention to in capacity planning activities have been emphasized and a capacity planning example on branch operations has been placed. The study also suggested the establishment of central capacity planning departments that will work in the banks without any conflict of interest to ensure that capacity planning activities can be performed in a healthy manner and that banks can benefit from these activities. Since there is no work on capacity planning in the banking sector in Turkey, the work carries the character of being a pioneering work in this direction.
Turkish Banking Sector has been continuing growth in terms of financial indicators. Despite that, it is seen that the number of personnel in the sector has been declining recently. Focus of banks on capacity planning activities and liquidation of idle capacities are at the core of these developments. This work on capacity planning in banking is prepared due to increasing importance in recent times. It is aimed to present the conceptual framework regarding capacity planning in banking with the study. In addition, the issues that banks should pay attention to in capacity planning activities are emphasized and an example of capacity planning on branch operation is given. Also, it is suggested that central capacity planning departments should be set up to work without conflicts of interest in banks so that capacity-planning activities can be carried out in a healthy way and that the banks can benefit from these activities. This paper is pioneer study because of the fact that there is no study about capacity planning in banking sector in Turkey.
Alan : Sosyal, Beşeri ve İdari Bilimler
Dergi Türü : Uluslararası
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