Özet:

Organizations that are created to realize a common goal can easily be influenced from their environments due to their nature as open systems. Organization cannot stay the same and become unpredictable due to continuous changes. In this sense, today's managers should focus more on environmental factors of the organization. The ability of organizations that are open to external influences to adapt to their environment is related to their capability for making decisions in line with changing conditions. Decision making is expected to be easier and become automatic over time if conditions remain the same. Yet as the conditions are often variable, it turns out to be more challenging to act accordingly at the decision-making phase. For this reason, decision making, one of the top responsibilities of managers, is the heart of management and an essential task of the manager. In this study, the significance of decision making was discussed with reference to the chaos theory. In addition, it was pointed out that decision making is complicated by the unpredictable nature of organizations and managers should take into consideration the variability of the organization's environment in the decision-making process and make different decisions depending on the changing conditions. In this context, it was concluded that managers should improve their decision-making skills and exhibit leadership qualities for the implementation of decisions in order to overcome the challenges of a chaotic environment.

 

Anahtar Kelimeler: