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Turist rehberliği, bilinen en eski mesleklerden biridir. Turist rehberleri, satın alınan turun önemli bir bileşeni olup, turun niteliğini önemli ölçüde etkilemektedir. Turist rehberi, turu başından sonuna kadar etkili bir şekilde yöneten kişidir. Ancak turist rehberliği meslek olarak hak ettiği değeri görememiş, mesleğin rolleri ve ücretleri çoğu zaman ihmal edilmiştir. Bu da, turist rehberlerinin yaşadıkları zorluklarla nasıl başa çıktıkları, yani yaşadıkları stresi nasıl yönettikleri sorusuna yanıt vermeyi önemli hale getirmektedir. Bu çalışma, rehberlerin stresi yönetme biçimlerini ve psikolojik dayanıklılık düzeylerini belirleyerek, bu kavramlar arasındaki ilişki ve etkileşimi ortaya koymayı amaçlamaktadır. Çalışmanın evreni, Türkiye genelinde aktif olarak faaliyet gösteren kokartlı turist rehberlerinden oluşmaktadır. Çalışmanın örneklemi, % 5 güvenirlik aralığı temel alınarak 370 kişi olarak hesaplanmıştır. Bu çalışmada, elde edilen verilerin analizi korelasyon ve regresyon kullanılarak gerçekleştirilmiştir. Buna göre, psikolojik dayanıklılık boyutları ile stres yönetimine ait aktif planlama boyutu arasında bir ilişki belirlenirken; psikolojik dayanıklılığın stres yönetimi üzerinde herhangi bir etkisi bulunamamıştır.
Tourist guiding is one of the oldest professions known. Tourist guides are both the most important component of the purchased tour and the factor that considerably affects the quality of the tour. A tourist guide is the one who effectively manages the tour from beginning to end. Yet, tourist guiding, as a profession, has not got the value that it deserves and the roles and wages of the profession has mostly been neglected. This makes it important to answer the question that how tourist guides overcome these challenges and manage the stress they live. This research aims to both determine the level of psychological hardness and the ways to manage stress of tourists guides and reveal the relationship and interaction between the two variables. The population is made up of licensed tourist guides operating around Turkey. The sample was calculated as 370 people based on 5 per cent of confidence interval. Thus, stress management and psychological hardness have been treated in terms of tourist guides and the data was concluded with correlation and regression analysis method. According to the findings of analysis, while a relationship was determined between active planning (sub-dimension of stress management) and psychological hardness; no effect of psychological hardness was found on stress management.
Tourist guiding is one of the known oldest profession. Tourist guides are both the most important component of the purchased tour and factor that considerably affect quality of the tour. A tourist guide is the one who effectively manage the tour from beginning to the end. Yet, tourist guiding, as a profession, has not got the value that it deserves and the roles and wages of the profession has mostly been neglected. This makes important to answer the question that how tourist guides overcome these challenges and manage the stress they live. This research aims to both determine the level of psychological hardiness and the ways to manage stress of tourists guides and reveal the relationship and interaction between the two variables. The population is made up of licensed tourist guides operating around Turkey. The sample was calculated as 370 people based on 5 per cent of confidence interval. Thus, stress management and psychological hardiness have been handled in terms of tourist guides and the data was concluded with correlaion and regression analysis method. According to the findings of analysis, while a relationship was determined between active planning (sub-dimension of stress management) and psychological hardiness; not any effect of psychological hardiness was found on stress management.
Alan : Sosyal, Beşeri ve İdari Bilimler
Dergi Türü : Ulusal
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