Özet:

This study aims to identify the underdimensions of organizational commitment (emotional, normative and continuous commitment) and the effects of resistance to change, employees’ workplace behavior (positive work behavior, withdrawal behavior and opposition behavior to the organization). It has also been tested whether organizational commitment, change resistance, and workplace behaviors differ according to demographic characteristics (gender, level of education, title and time of work in the institution). The data collection used Meyer and Allen's (1997) Organizational Responsibility Scale, Oreg's (2003) Change Resistance Scale and Lehman and Simpson's (1992) Workplace Behavior Scale. The study included 259 public employees (115 women, 144 men) working in the Ankara Provincial Directorate associated with the Presidency of the Social Security Institution. The findings have shown that male employees show more positive business behaviors. It has been found that employees with a low level of education have a higher tendency of emotional and normative commitment, a higher tendency of change resistance, and more physical retreat behaviors. Moreover, it has been found that on positive business behaviors only the normative commitment is effective, that emotional commitment implies the behavior of psychological withdrawal along with the resistance to change, that workers resisting to change can demonstrate physical withdrawal and opposition business behaviors.

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