Özet:

Purpose: It is emphasized that the satisfaction has a crucial role in determining and evaluating the success of e-learning. Therefore, the aim of the study was to explore the factors affecting the satisfaction levels of university students towards e-learning environment. Method: A research model was proposed based on the Information Systems Success Model and psychosocial variables in e-learning environment. The cross-sectional survey model was employed, where 305 university students participated in the study. The data were analyzed through partial least squares structural equation modelling. Findings: According to the results, variables of information quality and student interaction and collaboration positively and significantly predicted the university students' satisfaction levels towards e-learning environment. It was found that other variables did not have a significant effect on university students' e-learning satisfaction. Implications: Information quality which is the dimension of the Information Systems Success Model and student interaction and collaboration among psychosocial variables for e-learning environments were found to be significant factors affecting e-learning satisfaction. Accordingly, it is important for the instructors to design and present course contents that are understandable and incorporate up-to-date information in line with the expectations and needs of the students. In the e-learning environment, the continuity of the activities that will support the interaction and collaboration of the students is important. Thus instructors should use strategies that support interaction and collaboration in their courses. Originality: The model was developed within the framework of Information Systems Success Model and psychosocial variables of e-learning environments and tested to investigate the factors affecting the satisfaction levels of university students towards e-learning environments in the study.

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