Özet:

The user experience methods developed for understanding the context of the user and solving the objectives will be presented in this article. System analysis and ladder abstraction are used to understand the problems at the beginning of the process. After, the framework of the application is determined with scenarios, task map and information architecture. The ordinary scenario is a scenario approach in which the user is detached from the context. A robotic site that does not predict different needs of people. When a contextual scenario is considered, it is possible to construct a more sensitive site that meets human needs. the task map and the information architecture that will be generated on ordinary and contextual scenarios will be different from each other

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