Özet:

The aim of the study is to increase the efficiency of the staff and to prepare planned, programming workshops for this and to ensure that the employees have a lifelong planning and programming learning habit while preparing these programs. Is there enough possibility for the company’s out-of-the-country? Is the participation in the company’s internal-external issues positive? Is the educational method of determining the needs of employees positive? Asked for answers to questions. The application is collected through observation, interview, document review and survey information about the systemic training and development process carried out in a service enterprise. 122 participants participated in the survey. The data collection used in the research is an survey of 33 questions created by the median. The result of the application was recommended training of staff and managers to solve the detected training gap and improve the efficiency.

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