Abstract:

Mercy is the feeling of sadness and sadness that a person feels as a result of the trauma and pain that another person is experiencing deeply. Mercy is an important value that makes it easier for health professionals to provide care services to patients. Health professionals who show mercy to the trauma and suffering patients experience, develop empathy while serving, and patients who are exposed to the trauma they experience for a long time cause mercy fatigue to experience. In health professionals who experience mercy fatigue, physical, mental and social fatigue indicators are found over time, and this situation can significantly affect the quality of work life of employees and the quality of the health services offered. This study studies the relationship of the level of mercy fatigue with the quality of work life. The universe of research is formed by health professionals operating in hospitals in the center of the province of Isparta. The research was carried out by 346 health professionals. The study developed by Pommier (2011) as a data gathering tool, the 24 expressions adapted to Turkish by the Mediterranean and the Sea (2016) and the 30 expressions adapted to Turkish by the Green and the Friends (2010) and the Stamm (2005) prepared by the Mercy Fatigue Measure, the 30 expressions adapted to Turkish by the Green and the Friends (2010) and the Life Quality Measure for Workers was used. The relationship between mercy fatigue and working quality of life has been studied by the correlation analysis. According to the results of the study, the study of the dimension of compassion within the lower dimensions of mercy shows that mercy fatigue is more common in nurses among health professionals. The service of health professionals by empathizing the pain and pain that patients have experienced causes the formation of mercy fatigue. Health professionals working in the university hospital showing more disappointed behavior than health professionals working in the Ministry of Health hospital leads to the conclusion that mercy fatigue can be seen more in the Ministry of Health hospitals.