Özet:

Purpose - The purpose of this study is to investigate the impact of organizational learning on organizational performance. To ensure their sustainability, need to take into account the current globalization and competition conditions while creating their strategies, policies and organizational structures. Differentiating from other and adding value to the customer by developing their basic capabilities can only be possible by the proper creation of human resources and the system they work on. The study is a sample of 170 employees at Hormuud Telekom in Somalia. The findings - The research found that organizational learning had a statistically meaningful impact on business performance. Discussions - Results showed that organizational learning affects organizational performance. The constant change in the internal and external factors of the business makes it difficult to increase customer satisfaction and competitive advantage. This also indicates the importance of organizational learning.

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