Özet:

Pre-hospital emergency health services constitute one of the basic building blocks of modern health systems. It is often the first point of contact for people suffering from life-threatening illness, accident or injury. The need for health services of those who benefit from pre-hospital emergency health services includes not only the physical medical dimension, but also the psychological and social dimension of health due to the nature of the emergency and crisis. When health workers who have an excessive workload and are constantly exposed to traumatic events go to the scene by ambulance, they quickly focus on medical intervention and the emerging psychosocial needs are ignored. In this case, the skills of social workers are needed for the urgent psychosocial problems and follow-up of both patients and their families. In this study, considering the structure of pre-hospital emergency health services, a holistic approach to health is aimed by emphasizing the neglected psychosocial dimension of health. In this context, pre-hospital emergency health services, medical social work, the importance of medical social work in pre-hospital emergency health services and the relationship between them are discussed and a medical social service unit model is recommended in pre-hospital emergency health services for a better quality and effective health service delivery. It is thought that this model proposal can both help with early psychosocial intervention and treatment plans with a holistic approach, and reduce the dependency on the system by producing solutions for searches made for psychosocial reasons.

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