Abstract:

With the Covid-19 pandemic, e-commerce has gained more importance than ever before. People who have never experienced e-commerce before have participated in e-commerce due to the closed stores and the interruption of social life. The aim of this study, in which intergenerational differences are taken into account; To determine the general profile of e-commerce users and to determine the socio-demographic factors that affect individuals' e-commerce use in Turkey. For this purpose, the data of the Household Information Technologies Usage Survey which applied by the Turkish Statistical Institute in 2021 were used (n=30530) and the factors affecting the e-commerce use of individuals were examined by binary logistic regression method. According to the findings, it has been determined that women in the Z, Y and X generations and men in the Baby Boomer generation are more likely to participate in e-commerce. It has been determined that in all generations, university graduates are more likely to use e-commerce. At the same time, it has been determined that the small family size and high monthly income increase the probability of using e-commerce. In addition, e-commerce is more preferred in the developed regions of Istanbul, West Marmara, East Marmara, Aegean and Mediterranean regions compared to Northeast Anatolia and Middle East Anatolia regions, which are relatively less developed regions. Finally, it has been determined that the variables of working status, mobile phone ownership, laptop ownership, desktop PC ownership, tablet PC ownership, e-government services usage and financial transactions over the internet are significant factors on e-commerce.

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