Özet:

Abstract Innovation is a key strategy in technology-based industry, and the management process influenced by different factors of the internal and external environment of the organization. The present study investigates the influence of factors in the innovation process in technology-based companies in the Technological Pole of Florianópolis/SC. The primary data collection involved the application of quantitative research, no conclusive descriptive, in the form of survey, cross-sectional in 96 technology-based companies, through self-administered questionnaire and pre-tested. The results showed the following main influencing factors: availability of financial resources and external technology; support of government, development agencies and business associations; participation of customers and external experts (the external environment factors); existence of structured innovation process; availability of internal resources; organizational culture conducive to innovation (the internal environment factors). Author Biographies Aléssio Bessa Sarquis, Unisul - Universidade do Sul de Santa Catarina

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