Abstract:

People working in health institutions work in heavy and tiring working conditions. Today, working conditions have become more difficult with the effect of the pandemic. For this reason, it is of great importance to create efficient work plans by taking into account the wishes and suggestions of the employees and by providing the legal conditions. Health services should not be delayed while working plans are being carried out. The study was applied to the nurses working in the filiation team of a health institution. It is desired to create a shift schedule on a monthly basis, taking into account legal restrictions, employee satisfaction, employee requests and suggestions. A goal programming model has been developed to create an optimal work schedule. With this mathematical model, it was determined as the aim to assign nurses in a way that their working time would be equal, balanced and fair. The mathematical model created was solved with the CPLEX solver of the GAMS 33.2.0 package program and a one-month optimum nurse shift schedule was created. And in this shift schedule, the legal conditions were created by paying attention to the wishes and suggestions of the nurses. Thus, it was ensured that the days of duty and leave were equal and fair.

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