Özet:

E-learning, which is faced with the developments in the field of information and education, can be defined as a student-centered, many advantages, contemporary education and teaching system. Today, the e-learning system is used by many universities in our country and this situation has brought competition with it. To be successful in the e-learning system and to ensure satisfaction, the e-learning student needs and technical requirements must be met. Moving from the importance of the e-learning system in this study, the Ministry of Science, Industry and Technology’s University Innovation and Entrepreneurship Index rankings and providing distance learning services of thirty state universities have been evaluated in terms of the quality of e-service. The application used the methods of Quality Function Migration, Bully Direct Regression, 0-1 Target Programming and Entropic-Heavy Distance Measurement. According to the study, the universities are classified using these methods. The model is expected to be an effective decision-making tool that e-learning systems of universities can be used in performance assessment and to contribute to the educational sector.

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