Özet:

In order to maintain its competitiveness in modern market conditions, it requires an effective and sustainable management of the main manufacturer, supplier and customer relationships in supply chains. The role of the supplier, on the one hand, requires that the business in its customer position is able to deliver the demands at the desired cost, quality, time and flexibility, while also requires that it systematically manages the system, product and environmental safety requirements. Supplier determination decisions, which have an important place in the efficient supply chain management, will be more consistent with the mixed management decision support models where quality and quantity factors are evaluated together. In this direction, the study, based on the integrity of the system, a dynamic supplier selection process is designed and modeled. For this purpose, Balanced Scorecard is based on perspectives and system security-based assessment criteria. In determining the importance of the criteria, the Method of Analytical Hierarchy is used. The choice of the best supplier from the alternative suppliers according to the system security principle is determined by the Interactive Group decision-making method based on the benefit range. A airport operator operating in the service sector has been selected to test the proposed model. The model presented as a result has been shown to be a supplier choice decision model that produces consistent results in the application.

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