Özet:

Discourse behaviors in workplaces may hinder the relations between employees and this may have negative effects on the outputs of employees and enterprises. In this study, the impact of workplace incivility on employee creative performance and the mediating effect of leader-member exchange and the moderator role of age and working time on the relationship between these two were aimed to be put forward. In this context, a questionnaire was conducted with private and public sector employees and managers in Malatya Province to collect data in order to test the moderated-mediation structural equality model formed. The results of the research indicate that workplace incivility adversely affects employee creative performance and leader-member exchange. In addition, leader-member exchange has a mediator role and tenure has a moderator role in the relationship between workplace incivility and employee creative performance.

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