Abstract:

The occurrence of unpleasant behavior in organizations leads to negative consequences. This study has studied the mediation role of psychological contract breaches in the impact of workplace discomfort on organizational citizenship behavior. The data was collected from 246 public staff. The result of the regression analysis found that the unpleasant workplace has a significant reverse effect on the organizational citizenship behavior, and the result of the mediation analysis found that some of this effect occurred through a psychological contract breach. This outcome shows that psychological contractual violation affects the impact of workplace discomfort on organizational citizenship behavior. According to these findings, the workplace discomfort has been effective in reducing the organizational citizenship behavior but the psychological contract breach, along with the mediation effect, has been negatively affected,, by the relations of employees with the institution.

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