Abstract:

Tourism activities are the extensive activities that are also within the hotel management and that individuals purchase services. The fact that the hotel business is a service business has made the employers working in these extremely important. The service provided by the employer with high motivation, desire and expectations will surely be so high quality. The quality of the service provided in the hotel is directly dependent on the employment. Every employee working in the hotel enterprises needs a variety of motivation tools to improve their efficient work and performance. Changing needs from person to person has varied the motivation tools. This work aims to investigate the impact of motivation tools on employer performance. According to the results achieved in accordance with the purpose of the study, the factor that greatly affects the performance of the participants is economic motivation, while the psychosocial and administrative factors are also influenced. Employees are influenced by different levels of motivation means that the concept of motivation varies from person to person and reflects its performance. From motivation tools, psycho-social tools have shown that they are effective on the dimensions of the performance variable and that this effect is tolerant and productive in the work environment. It has also been concluded that the management tools, which are the motivation tools, have no impact on any size of performance.

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