Özet:

Purpose: This study was conducted methodologically with the aim of adapting the First Stage Health Service Satisfaction Survey to the Turkish language.Material-Method: The universe of research was formed by mothers who were born in a state hospital between July 2015-May 2016 and that meets the research’s selection criteria. The sample of the study was made by 327 mothers who applying to the hospital between 2 weeks and 2 months after birth, who agreed to participate in the study. In the collection of research data, "Mother-Baby Information Form" and "First Stage Health Service Satisfaction Survey for Women" were used by KIBBSHMA. The survey consists of a total of 16 articles. Each item is scored from 1 I am not satisfied at all to 5 extremely satisfied. The highest score is 16 and the highest is 80. Specialist opinion for the language validity of the measurement was requested. It has been found that it is consistent with the expert opinions on the substances in the scale. Cronbach Alpha reliability ratio and substance analysis were conducted to assess the reliability of KIBBSHMA.The findings: Correlation analysis for the structure validity of the scale was conducted and the analysis resulted in the fact that the 16 substance scale could explain a lot of 76.89% of the total variance. For the reliability of the measurement, the material-totally score correlation values were found between 0.427-0.785 and the Cronbach Alpha values were 0.93.The result: The first stage health service satisfaction survey for women found that the Turkish validity and reliability were high. The survey is recommended to be used in the postpartum period to evaluate the satisfaction they hear from the health care provided by the mothers themselves and their babies.

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