Abstract:

The 20th Century was a milestone of evolutionary jumps in critical changes in the business world. Technological innovations have been sparkled into our daily lives and triggered the rise of intelligent systems integrating production systems, supply chains, customs authorities, b2b, c2c commercial activities, etc. The boost of change occurred within companies by the push of intelligent technological systems. The internet made this jump more visible and widespread while providing new challenges and opportunities together. Dull software systems evolved into mobile or web-based, fully integrated multilingual assets that helped companies to become new winners, or by another name, “record breakers” in the world markets. This paper aims to enlighten the necessity of shifting companies to upgrade their software infrastructure into web-based, lightweight, budget-wise, feasible, innovative platforms that can create sustainable profitability while simplifying complex organisational problems in the maritime industry. KSHAL is a web-based ERP program designed for small and medium-sized freight forwarders, shipping companies and maritime logistics organisations. KSHAL is capable of handling container shipments, container trading activities, freight quotations, and customer relations successfully. KSHAL Project as a web-based maritime software alternative will be the focal point of this article as an excellent example of planning, designing, coding, deploying and commercialising the whole software development process in one go. The paper also aims to illuminate the advantages of the SaaS (Software as a Service) based ERP systems for freight forwarding companies and merchants in the container trading industry.

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