Özet:

The Turkish Red Crescent Community Centers, which carry out migration-oriented studies, carry out supportive and complementary practices for the services provided by the public to individuals under temporary protection status. Social work interventions, which are more skill-based in the field of migration, are at a point that can be said to be far from professional approaches. This shows that studies on the background of the service should be increased. The purpose of this research is to discover which approaches are adopted in the social work practices, which professional roles are used more and what kind of problems the professionals face in the practices carried out by the Turkish Red Crescent Community Centers for Syrians under temporary protection status in Turkey. In order to achieve this aim, a case study, one of the qualitative research designs, was used. In the study, 19 professionals working with Syrian individuals under temporary protection status in Ankara and Mardin Turkish Red Crescent Community Centers were interviewed using in-depth interview technique. Some of the professionals apply professional approaches that should be used by those working in the field of migration in the literature. Others have adopted other approaches. Professionals use the most defensive and empowering roles of social work. Professionals mostly face language problems and lack of professional staff. While some of the other problems mentioned in the interviews depend on the institution or inter-institutional relations; some are related to environment, culture, funding amounts, project criteria, professional qualification.

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