Özet:

Aim: Code white alarm system is implemented to prevent violence against healthcare professionals and manage an incidence of violence immediately in health institutions in Turkey. In this study, it was aimed to evaluate violence incidents between 2017 and 2019 in Duzce province. Material and Methods: In this descriptive study, code white notifications reported between 2017 and 2019 in Duzce province were investigated retrospectively. Descriptive data regarding victims, assailants, the cause of violence, the type of violence and legal processes by health institutions and years were shown in numbers and percentages. Results: As a result of the examination of a total of 122 code white incidents, it was seen that 49.2% of the code white incidents took place in Public Hospitals. 80.3% of violence incidents were verbal violence and 31.1% of them were experienced in Emergency Services. In 122 code white cases, 133 hospital personnel were exposed to violence, and 36.1% of the victims were physicians. Considering the distribution of employees faced with violence by institutions, it was figured out that the occupational group most frequently exposed to violence was physicians in Public Hospitals (61.9%) and Oral and Dental Health Center (83.3%), whereas it was administrative service personnel (42.2%) in the University Hospital. It was found out that 72% of assailants were male, most of them (41.9%) were between the ages of 33-52 and 52.2% were relatives of the patients. The attitudes of patient/patient's relative and behavioral mistakes (43.1%) were revealed as the most common causes of violence. Conclusions: It is thought that the study data obtained in the present study conducted in Duzce province will provide the literature with its important results and will increase the awareness of this important issue among healthcare professionals.

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