Özet:

This study was carried out in order to obtain the opinions and suggestions of the stakeholders on the user fees used in the financing of health services in order to create additional resources for the health system and to prevent unnecessary health service use. In the study, qualitative research method was used. In the qualitative research, semi-structured interview technique, one of the interview/interview types, was used as a data collection tool. Content analysis method was used in the evaluation of open-ended questions in the study. In this study, an inductive content analysis approach was used. As a result of the research, the participants; They stated that user contributions are used to prevent unnecessary health services, user contributions are in appropriate amounts, and user contributions have a positive effect on the development of health services. As a result of these findings, it can be said that studies should be carried out to increase the knowledge level of people regarding user fees in order to implement user contributions more effectively and efficiently. In this context, brochures explaining the issue clearly can be distributed by the relevant institutions in order to increase the level of awareness among health service users, and public service announcements can be published, especially describing user contributions.