Abstract:

Tourism which is a developing and growing sector provides many benefits to the national economy. Playing an important role in the national economy and the development of regions; tourism sector is managed by several establishments. In this respect, accommodation establishments are the leading businesses. Together with the developing national economies, technological progresses and the increasing competition; accommodation establishments have concentrated on marketing studies for the purpose of keeping hold of their present customers, finding new customers and sustaining their activities. This condition brings along some problems; marketing problems in particular. In this study, it is aimed to determine the marketing problems of accommodation establishments operating in the district of Safranbolu, which plays an important role in the Turkish tourism sector. According to that purpose, a questionnaire study was conducted in the accommodation establishments in Safranbolu and the data were analyzed.  

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