Özet:

In a free market economy, actions taken in such a way as to disrupt the free competition environment that allows the customers to freely buy the goods and services that the producers produce and put on the market, are called unfair competition acts. Aggressive sales methods, which are one of the special cases of unfair competition acts, can be defined as persuasion methods used in a way that significantly restricts the freedom of choice of the consumer. By accepting that the consumer (customer) also has an active role in the market and therefore, acts of excessive harassment, pressure or unfair effect against the customer are considered as unfair competition, aggressive sales methods that affect the will of the customer to make a choice have been legally regulated. In this context, aggressive sales methods are regulated in our law by Article 55 of the Turkish Commercial Code (TTK) No. 6102 and as well as the Law on Consumer Protection (TKHK) No. 6502 and the Law No. 6563 on the Regulation of Electronic Commerce (ETDHK).

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