Özet:

The New Public Management (NPM) may be seen as a set of managerial techniques used by administration for the prevention of fragmentation during the adoption of new public service delivery system. NPM attempts to change the structure, system, staff and culture of a public organisation. Therefore, when NPM is introduced, it should be examined from the context of these four aspects of public organisation. This discussion of NPM will be illuminated through a case study of the introduction of compulsory competitive tendering (CCT) in local governments in the United Kingdom. It concludes that CCT has had a profound impact on local government in attempting to replace the traditional model of local authority. It has brought a number of substantial changes to local governments.

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