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İşyerlerindeki nezaketsiz davranışlar çalışanlar arasındaki ilişkileri sekteye uğratabilmekte, çalışanların ve işletmelerin ortaya koyacağı çıktılar üzerinde olumsuz etkilere sebep olabilmektedir. Bu çalışmada işyeri nezaketsizliğinin yaratıcı çalışan performansı üzerindeki etkisi ve bu ikisi arasındaki ilişkide lider-üye etkileşiminin aracı; yaş ve çalışma süresinin ise düzenleyici etkisinin ortaya konulması amaçlanmıştır. Bu bağlamda oluşturulan aracılı düzenleyici yapısal eşitlik modelini test etmek amacıyla veri toplamak için Malatya ilindeki özel sektör ve kamu kesimi çalışan ve yöneticileri ile bir anket çalışması gerçekleştirilmiştir. Yapılan araştırmanın sonucuna göre işyeri nezaketsizliği yaratıcı çalışan performansını ve lider-üye etkileşimini olumsuz olarak etkilemektedir. Ayrıca işyeri nezaketsizliği ile yaratıcı çalışan performansı arasındaki ilişkide lider-üye etkileşimi aracı, mevcut işyerinde çalışma süresi ise düzenleyici role sahiptir.
Discourse behaviors in workplaces may hinder the relations between employees and this may have negative effects on the outputs of employees and enterprises. In this study, the impact of workplace incivility on employee creative performance and the mediating effect of leader-member exchange and the moderator role of age and working time on the relationship between these two were aimed to be put forward. In this context, a questionnaire was conducted with private and public sector employees and managers in Malatya Province to collect data in order to test the moderated-mediation structural equality model formed. The results of the research indicate that workplace incivility adversely affects employee creative performance and leader-member exchange. In addition, leader-member exchange has a mediator role and tenure has a moderator role in the relationship between workplace incivility and employee creative performance.
Discourteous behaviours in workplaces may hamper the relations between employees and this may have negative effects on the outputs of employees and enterprises. In this study, the impact of workplace incivility on employee creative performance and the mediating effect of leader-member exchange and the moderator role of age and working time on the relationship between these two were aimed to be put forward. In this context, a questionnaire was conducted with private and public sector employees and managers in Malatya Province to collect data in order to test the moderated-mediation structural equality model formed. The results of the research indicate that workplace incivility adversely affects employee creative performance and leader-member exchange. In addition, leader-member exchange has a mediator role and tenure has a moderator role in the relationship between workplace incivility and employee creative performance.
Field : Sosyal, Beşeri ve İdari Bilimler
Journal Type : Uluslararası
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