Abstract:

The study focuses on hotel employees and the effect of perception of nepotism on turnover intention. It also explains the moderating role of job standardization over this effect. The data used in this study were obtained from a hotel located in Antalya, Turkey, during 2017. The data were collected via questionnaire and analyses were carried out using SPSS 18 and AMOS 18 programs. 134 questionnaires were evaluated and it was understood that perception of nepotism has a positive effect on hotel employees’ turnover intention. Additionally, the study has shown that work standardization plays a role in shaping the effect of nepotism on the turnover intention; in other words, it was observed that employees’ perceptions of nepotism, together with the perception of job standardization, intensified their intention to leave work. All of these findings are meant to be a guide for both hotel managers and investors who consider investing in tourism sector.

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