Özet:

It is important to evaluate the level of satisfaction of women from midwives and nurses in terms of maternal and infant health, and to improve the quality of care provided during the delivery and postpartum period. For this reason, this study was planned with the aim of providing care for the planning of care for the needs of the mothers, the satisfaction of the mothers for the postnatal care given, the elimination of deficiencies, and the more effective planning of professional development and midwifery / nursing services. This descriptive study was conducted between 17 December 2016- 17 February 2017 at the Department of Obstetrics and Gynecology in Kars, Harakani State Hospital in Kars, Turkey. The sample included 230 postpartum women. A questionnaire form and Newcastle Nursing Care Satisfaction Scale were used to collect data. The results were analyzed using descriptive statistical methods (frequency, percentage, average, and standard deviation), X2, t, Mann Whitney U, Kruskal Wallis test. The results were evaluated at a significance level of p <0.05. In our study, bleeding control (p=0.002<0.05), pain control (p=0.000<0.05), helping to dress (p=0.005<0.05), taking care of the problems of babies and mothers (p=0.000<0, 05), breastfeeding (p=0.001<0.05), constipation (p=0.022<0.05), breast care (p=0.000<0.05), bleeding at home (p=0.018<0.05), at home It was determined that the mothers who were informed about child care (p=0.043<0.05) had high satisfaction. The average score of Newcastle Nursing Care Satisfaction Scale of the mothers was 70.50 ± 21.20. Midwifery / nursing care given to mothers; suture control, perineal care, meeting hygiene requirements, constipation and dressing issues, baby care in discharge education, the importance of baby controls, baby hygiene, bleeding at home, postpartum home care, family planning, postpartum exercises and mental changes are not enough was concluded. Although they did not receive adequate midwifery / nursing care, mothers were satisfied with the care. Based on these results, it is recommended that all midwives/nurses involved in care and counseling should plan in-service training programs in the light of evidence-based practices and conduct studies to evaluate the care satisfaction of mothers in postpartum clinics at regular intervals.

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