Bu araştırmada çalışanların olumlu benlik algılarının iş tatminleri üzerindeki etkisinde işlerini yerine getirirken gösterdikleri doğal duygusal emeklerinin ve yenilikçi davranışlarının rolü incelenmiştir. 178 çalışandan anket yöntemiyle toplanan verinin nicel analizi sonucunda, olumlu benliğin iş tatminini aynı yönde etkilediği, olumlu benlik algısının doğal duygusal emek gösterimi üzerindeki etkisinin yenilikçi davranış tarafından düzenlendiği, ayrıca doğal rol yapmanın iş tatmini üzerindeki etkisinin de yenilikçi davranış tarafından düzenlendiği tespit edilmiştir. Elde edilen bulgular çalışanların olumlu benliğe sahip olma düzeyleri arttıkça işlerinden daha fazla tatmin duydukları ve bu ilişkinin doğal duygusal emek gösterimi ve yenilikçi davranış düzeylerine göre anlamlı biçimde farklılaştığını göstermiştir. Elde edilen bulgular yazın bağlamında tartışılmıştır.
This study examined the role of natural emotional work and innovative behavior they show when performing their work in the impact of employees’ positive self-perceptions on their work satisfaction. The quantitative analysis of the data collected by the survey method of 178 employees found that positive self affects the work satisfaction in the same direction, that the effect of positive self perception on the natural emotional work demonstration is regulated by innovative behavior, and that the effect of natural role on the work satisfaction is regulated by innovative behavior. The findings have shown that the increased levels of positive self-sufficiency of employees are more satisfied with their work, and that this relationship differs significantly according to their natural emotional work and levels of innovative behavior. The findings were discussed in the summer.
In this study, the role of employees’ natural emotional labor and innovative behaviors on the effect of positive core-self evaluations on job satisfaction was investigated. The quantitative analysis of the data collected by survey method from 178 participants showed that positive coreself evaluations effect job satisfaction positively. The results indicated that the effect of positive core-self evaluations on natural emotional labor and also the effect of natural emotional labor on job satisfaction was moderated by innovative behavior. When employee’s positive core-self evaluations increase their job satisfaction also increases and this relationship differs according to the level of natural emotional labor and innovative behavior level. The findings are discussed in the context of the literature
Dergi Türü : Uluslararası
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