Özet:

Objective: The aim of this study is to examine the frequency of violence that the healthcare workers of Düzce University Research and Practice Hospital encountered, situations that cause violence, post-violence attitude and the effects of violence on the personnel, and to evaluate the relationship between violence and the burnout levels of the healthcare workers. Materials and Methods: This descriptive cross-sectional study was conducted on the physicians and nurses working in different departments at Düzce University Research and Application Hospital, between October 2020 and February 2021. A questionnaire form consisted of 24 questions including demographic information and questions about working conditions and violence and the Maslach Burnout Scale consisting of 22 questions were applied to the participants. Results: The frequency of the participants being exposed to violence throughout their professional life was found 74.4%. The most common type of violence was psychological violence (92.7%). Exposure to physical violence was more common among male healthcare workers (22.7%) (p <0.001). It was found that the rate of exposure to violence increased as the time spent in the profession, the average number of duty shifts, and the number of patients examined daily increased (p <0.05). Swearing and insult were the most common types of violence exposed (71.1%). In the comparison of the exposure to violence and sub-dimensions of burnout scale, it was found that "Emotional exhaustion" and "Depersonalization" subscale scores of those who were exposed to violence were significantly higher than those who were not (p = 0.005). Conclusion: Violence in the health sector is a serious problem that decreases the motivation of healthcare workers and causes mental, emotional and physical problems. In order to deal with this problem, instead of ignoring the problem, we need to reveal the violence and its destructive effects through more comprehensive studies.

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