Özet:

As the confusion in Syria began in 2011, the majority of the Syrian citizens have been forced to migrate from their countries. Turkey, which has a 911 kilometers border with Syria, has been the country most affected by these migrations. Turkey, with the open door application that it has applied for Syrian refugees, has entered an effort to meet all the needs of refugees by accepting Syrian refugees who have escaped from the Civil War in its country in the status of temporary protection. After the Civil War in Syria, the number of Syrian refugees in Turkey has reached 3.5 million. These intense immigrations have left significant impacts in Turkey primarily. After the Syrian migrations to Turkey, there have been Syrian refugees who migrated to almost all the cities of Turkey, and in some cities after the migrations, the Syrian population is more than Turkish citizens. According to the data that will be obtained in this study with the participation of Syrian refugees, by comparing the municipal services offered in Turkey with the municipal services offered in Syria, it will be possible to examine the quality of the services that the municipalities provide to citizens with a neutral perspective. By examining how they see the municipal services offered in the city of Gaziantep where Syrian refugees migrated intensely, we will try to identify the missing and disadvantaged aspects of the municipal services offered in Turkey.